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We are committed to safeguarding the privacy of our web site visitors; this policy sets out how we will treat your personal information.

What information do we collect? 1.

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this web site, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information relating to any transactions carried out between you and us on or in relation to this web site, including information relating to any purchases you make of our goods or services

(c) information that you provide to us for the purpose of registering with us

(d) information that you provide to us for the purpose of subscribing to our web site services, email notifications and/or newsletters

(e) any other information that you choose to send to us; and]

Cookies 2.

We use cookies on this web site. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this web site, to improve the web site's usability and for marketing purposes.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many web sites, including this one

We use Google Analytics to analyze the use of this web site. Google Analytics generates statistical and other information about web site use by means of cookies, which are stored on users' computers. The information generated relating to our web site is used to create reports about the use of the web site. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

We are committed to safeguarding the privacy of our web site visitors; this policy sets out how we will treat your personal information.

What information do we collect? 1.

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this web site, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information relating to any transactions carried out between you and us on or in relation to this web site, including information relating to any purchases you make of our goods or services

(c) information that you provide to us for the purpose of registering with us

(d) information that you provide to us for the purpose of subscribing to our web site services, email notifications and/or newsletters

(e) any other information that you choose to send to us; and]

Cookies 2.

We use cookies on this web site. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this web site, to improve the web site's usability and for marketing purposes.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many web sites, including this one

We use Google Analytics to analyze the use of this web site. Google Analytics generates statistical and other information about web site use by means of cookies, which are stored on users' computers. The information generated relating to our web site is used to create reports about the use of the web site. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.


Using your personal data 3.

Personal data submitted on this web site will be used for the purposes specified in this privacy policy or in relevant parts of the web site.


We may use your personal information to:


(a) administer the web site;


(b) improve your browsing experience by personalizing the web site;


(c) enable your use of the services available on the web site;


(d) send to you goods purchased via the web site, and supply to you services purchased via the web site;


(e) send statements and invoices to you, and collect payments from you;


(f) send you general (non-marketing) commercial communications;


(g) send you email notifications which you have specifically requested;


(h) send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by email us at info@wonderinwood.co.uk


(i) deal with enquiries and complaints made by or about you relating to the web site;


(j) We will not provide your personal information to any third parties for the purpose of direct marketing.


Other disclosures 4.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:


(a) to the extent that we are required to do so by law;


(b) in connection with any legal proceedings or prospective legal proceedings;


(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);


(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.


Except as provided in this privacy policy, we will not provide your information to third parties.


Security of your personal data 5.


We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.


All electronic transactions you make to or receive from us will be encrypted [using SSL technology].] We do not store on our secure servers any credit or debit card information for longer then is necessary to process your transaction at most four weeks.


Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.


Policy Amendments 6.


We may update this privacy policy from time to time by posting a new version on our web site. You should check this page occasionally to ensure you are happy with any changes.


Third party web sites 7.


The web site contains links to other web sites. We are not responsible for the privacy policies or practices of third party web sites.


Contact 8.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@wonderinwood.co.uk or by post to

Wonder In Wood PO Box 97, Skipton BD23 1YT, North Yorkshire
________________________________________

DEFINITIONS 1.

1.1 "Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller;
1.2 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "Seller" means Wonder In Wood 'The German Christmas Shop' 12a Otley St, Skipton BD23 1DZ, North Yorkshire, England;
1.5 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

CONDITIONS 2.

2.1 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

ORDERING 3.

3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

PRICE AND PAYMENT 4.

4.1 The Price of the Goods shall be that stipulated on the Seller's Web site. The Price of delivery will be added.
4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order.
4.3 After the order is received the Seller shall confirm by email the details..
4.4 Payment of the Price and delivery charges must be made in full before dispatch of the Goods.

RIGHTS OF SELLER 5.

5.1 The Seller reserves the right to adjust the price and specification of any item on the Web site at its discretion.
5.2 The Seller reserves the right to withdraw any goods from the Web site at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Web site or for refusing to process an order.

WARRANTY 6.

6.1 The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Slight variation in colour may occur due to the nature of the product and or due to the photo / images / web colour, not being 100% accurate and is not a fault of the product.

DELIVERY 7.

7.1 Goods will normally be despatched within 3 working days of receipt of order.
7.2 Goods supplied within the UK will normally be delivered within 10 working days of receipt of order.
7.3 Goods supplied outside the UK will normally be delivered within 14 working days of receipt of order.
7.3a Goods are not classed as missing until 21 days after dispatch.
7.4 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
7.5 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
7.6 Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
7.7 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

CANCELLATION AND RETURN 8.

8.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller email: info@wonderinwood.co.uk within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
8.2 Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (excluding delivery costs) plus any return postal charges if the Goods are in fact defective.
8.3 Goods must be returned by the Buyer and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (Excluding delivery charges, if any, and return postal charges) within 30 days of cancellation. However, if the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.
8.4 Goods to be returned must clearly show the order number obtained from the Seller.
8.5 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.

LIMITATION OF LIABILITY 9.

9.1 Except as may be implied by law, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.

FORCE MAJEURE 10.

10.1 The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, and the Seller shall be entitled to a reasonable extension of its obligations.

SEVERANCE 11.

11.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

CHANGES TO TERMS AND CONDITIONS 12.

12.1 The Seller shall be entitled to alter these Terms and Conditions at any time. but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase. We suggest a regular return to this page to check for any changes.

GOVERNING LAW AND JURISDICTION 13.

13.1These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Last Updated: 12 Apr 2008 09:35:57 PDT home  |  about  |  terms  |  contact
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